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Salesforce Marketing Cloud

Reach customers with the right message, at the right moment

We set up and optimise Salesforce Marketing Cloud so you can run email, automation and personalised customer journeys driven by your CRM data — turning campaigns into measurable, repeatable results.

Automated customer journeys Certified Salesforce consultants Connected to your CRM data Measurable campaign results
25+Years in CRM & ERP
CertifiedSalesforce Consultants
End-to-EndSales, Service & Marketing
GlobalRemote & On-Site Delivery
See it in action

The marketing engine your team runs on

Clear dashboards, connected customer data and everything your marketers need to plan, send and measure in one place. This is the kind of day-to-day Marketing Cloud experience we configure, connect and roll out for you — ready to launch campaigns from day one.

Marketing — Dashboard
Salesforce Marketing Cloud dashboard illustration showing campaign KPIs, engagement chart and activity

Marketing — Dashboard

Salesforce Marketing Cloud dashboard illustration showing campaign KPIs, engagement chart and activity

Segments
Audience segmentation list illustration

Segmentation configured

We build smart audiences from your live CRM data so every campaign reaches exactly the right people.

Journeys
Customer journey builder illustration

Journeys built to fit

Automated, personalised journeys in Journey Builder modelled on how your customers actually engage — not a generic template.

Analytics
Campaign analytics chart illustration

Attribution from day one

Reports and dashboards configured at launch so marketers track opens, clicks and conversions the moment you go live.

Engagement
Engagement timeline illustration

Connected engagement history

Emails, sends and interactions on one clean timeline, so marketing and sales share a single view of every customer.

Illustrative interface previews

What we do

Get the most from Marketing Cloud

Setup and optimisation that turns marketing into measurable growth.

Marketing That Connects to Your CRM

We set up Marketing Cloud so your campaigns use real CRM data — personalised journeys, smart segmentation and automation — turning one-off sends into connected, measurable customer experiences.

  • Email
  • Journeys
  • Segments
  • Analytics
Salesforce Marketing Cloud Services

Email Marketing

On-brand, targeted emails that land and convert.

Journey Builder

Automated, personalised journeys across the lifecycle.

Segmentation

Smart audiences built from your CRM data.

Templates & Content

Reusable, on-brand templates for fast campaigns.

Analytics

Clear reporting on opens, clicks and conversions.

  • Email & template setup
  • Journey Builder & automation
  • Segmentation from CRM data
  • Analytics & attribution
1 teamStrategy to send
Multi-channelEmail, SMS & more
Data-drivenPowered by your CRM
Why AppsXpert

A Marketing Cloud partner you can rely on

We’ve set up and connected CRM for a quarter of a century — so your marketing runs on trusted data and proven journeys, not guesswork.

01

Connected to your CRM

We wire Marketing Cloud to your live CRM data so every send is personalised, relevant and up to date.

02

Certified consultants

Certified Salesforce consultants and hands-on delivery on every Marketing Cloud engagement.

03

Journeys that convert

Automated, lifecycle journeys built around how your customers actually engage — not one-off blasts.

04

Measurable results

Analytics and attribution set up from launch so you can prove and repeat what works.

Coverage

What Marketing Cloud covers

The capabilities that power connected, data-driven marketing.

Email Studio
Journey Builder
Audience Segments
Mobile & SMS
Content & Templates
Automation
CRM Data
Analytics
A/B Testing
Consent & Compliance
Decision support

Basic email tool vs Marketing Cloud

If you are using a basic email tool, here is what changes with Marketing Cloud.

Consideration
Basic Email ToolList-based sends
Marketing CloudConnected & automated
Data
Separate lists
Live CRM data
Personalisation
Limited
Deep, data-driven
Journeys
One-off sends
Automated lifecycle journeys
Channels
Email only
Email, SMS and more
Reporting
Basic
Connected to revenue

Marketing Cloud connects your marketing to real CRM data for personalised, measurable campaigns.

How we work

Built around your customer journey

We start with the journeys you want to run, then configure Marketing Cloud to deliver them.

1

Discover

Map your audiences, channels and key journeys.

2

Design

Plan journeys, templates and data flows.

3

Build

Configure email, journeys, segments and automation.

4

Test

Validate sends, data and journeys before launch.

5

Optimise

Measure results and improve campaigns over time.

What you receive

A Marketing Cloud ready to launch

A configured, connected Marketing Cloud and the assets to run it.

Journey PlanYour key journeys mapped and designed.
Configured StudiosEmail and Journey Builder set up.
Audience SegmentsSegments built from CRM data.
Template LibraryReusable, on-brand templates.
Automation SetupTriggered, automated journeys.
Data IntegrationMarketing Cloud connected to your CRM.
Analytics DashboardsCampaign performance reporting.
Training & HandoverHow to run and evolve campaigns.
The payoff

What changes for marketing

Personalised, automated campaigns that you can measure and repeat.

Personal

Relevant Every Time

Messages personalised with real CRM data.

Automated

Always-On Journeys

Lifecycle journeys that run themselves.

Measurable

Results You Can See

Clear reporting tied to outcomes.

Repeatable

Repeatable Wins

Templates and journeys you reuse and improve.

Ways to engage

Choose your Marketing Cloud project

From a quick launch to full journey automation.

Quick start

Marketing Cloud Quick Start

A fast launch of email and a first journey.

  • Email setup
  • One journey
  • Quick go-live
Recommended

Full Marketing Cloud Setup

A complete setup with journeys and data.

  • Journeys
  • CRM data
  • Analytics
Optimise

Marketing Cloud Optimisation

Tune an existing setup for better results.

  • Health check
  • Journey tuning
  • Deliverability
Ongoing

Campaign Support

Ongoing help to build and run campaigns.

  • Flexible hours
  • New journeys
  • Reporting
In their words
“They connected Marketing Cloud to our CRM and built journeys around how our customers really behave. Campaigns feel personal now, and for the first time we can actually see what marketing delivers.”
Head of MarketingB2C retail company

Want marketing that connects to your CRM?

Talk to our team about setting up or optimising Marketing Cloud and your customer journeys.

Optimise My Marketing Cloud
FAQ

Salesforce Marketing Cloud — common questions

What is Salesforce Marketing Cloud?

Marketing Cloud is Salesforce for marketing — email, automation and personalised customer journeys driven by your data.

Can you build customer journeys?

Yes. We design and build automated, personalised journeys in Journey Builder across the customer lifecycle.

Does it connect to our CRM data?

Yes. We connect Marketing Cloud to your CRM so campaigns use real, current customer data.

Can you help with email deliverability?

Yes. We set up and tune sending, templates and consent so your emails land and perform.

Can you optimise our existing Marketing Cloud?

Yes. We review and improve an existing setup for better journeys, data and results.