feedPulse — Customer Feedback & NPS App
Listen. Learn. Act.
A customer feedback and NPS app to collect ratings, analyse sentiment and trigger follow-up actions — turning customer opinions into real improvements. Built with Flutter for iOS and Android.
Turn feedback into better experiences
feedPulse makes it easy to gather customer feedback, measure NPS and act on what you learn before small issues become big ones.
Gather feedback effortlessly
Customers leave ratings and survey responses in seconds, through links, QR codes or in-app prompts.
- Ratings & surveys
- NPS questions
- QR & link sharing
- Multi-channel collection
See how customers feel
Sentiment analysis and dashboards turn raw responses into clear, actionable insight.
- Sentiment analysis
- NPS dashboards
- Trend tracking
- Segment views
Close the loop
Negative feedback can trigger follow-up actions automatically, so unhappy customers are not ignored.
- Automated alerts
- Follow-up workflows
- Response tracking
- Improvement reports
Key features
Everything needed to collect, understand and act on feedback.
Ratings & Surveys
Easy feedback collection.
NPS Scoring
Measure loyalty over time.
Sentiment Analysis
Understand the mood behind words.
Auto Actions
Trigger follow-ups instantly.
Trend Tracking
Spot changes early.
Alerts
Never miss unhappy customers.
Inside the app
Browse the feedPulse app screens — use the arrows, and click the centre screen to zoom. (Sample screens shown.)
Interested in feedPulse?
Talk to us about building or customising a customer feedback app like feedPulse.
Frequently asked questions
What is feedPulse?
feedPulse is a customer feedback and NPS app that collects ratings, analyses sentiment and triggers follow-up actions.
How is feedback collected?
Through ratings, surveys and NPS questions shared by link, QR code or in-app prompts.
Does it measure NPS?
Yes. feedPulse calculates NPS and tracks it over time, with clear dashboards.
Can it trigger follow-ups?
Yes. Negative feedback can automatically trigger alerts and follow-up workflows.
What is it built with?
A Flutter mobile app for iOS and Android, with a backend for surveys and analytics.
Can it be customised for our business?
Yes. AppsXpert can tailor feedPulse to your feedback process — get in touch to discuss.