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EXPLORE APPSXPERT

TECHNOLOGY

SERVICE GROUP

ORACLE ERP SERVICES

UAE 3PL / ERP & WMS

Four systems. One connected operation.

A new chapter for multi-client logistics in Dubai and Jebel Ali.

A leading UAE third-party logistics provider brought ERP, warehouse management and mobile picking together — with one team responsible for the whole journey.

UAE 3PL — ERP & WMS
CONNECTED FROM FLOOR TO FINANCEOne platform.
Every fulfilment centre.
MONTH-END CLOSE14 → 2days, from start to finish
Region
United Arab Emirates
Industry
3PL logistics
Services
ERP · WMS · Mobile · Integration
Engagement
End-to-end implementation
Delivery
Offshore + on-site

01 / THE STARTING POINT

Growing operations.
Disconnected systems.

More clients. More complexity.
No single view of the business.

The provider manages inbound, storage, picking and outbound for dozens of B2B customers across multi-client fulfilment centres. Four legacy warehouse systems and spreadsheets for billing could no longer keep pace with growth.

AppsXpert replaced the fragmented stack with ALA ERP, a custom WMS extension, a Flutter warehouse app and a real-time customer portal — bringing stock, service and finance into one shared view.

THE GOALOne platform. Real-time stock. Automated billing.

02 / THE CHALLENGE

Where friction
held growth back.

Six connected challenges, from the warehouse floor to the month-end close.

  1. 01

    Fragmented operations

    Four warehouse systems, with no single source of truth.

  2. 02

    Manual billing

    Spreadsheet calculations exposed the business to errors and disputes.

  3. 03

    Limited visibility

    B2B customers could not see their stock in real time.

  4. 04

    Slow financial close

    Month-end was time-consuming and error-prone.

  5. 05

    Paper-based picking

    No RF or barcode-led process to support picking accuracy.

  6. 06

    Disconnected shipping

    Manual workflows across multiple carriers.

03 / THE SOLUTION

Every moving part.
Working together.

One unified platform replaced four systems. Six integrated capabilities made it work.

01 / ALA ERP

One system of record.

Finance, sales, procurement and inventory in a multi-client, multi-warehouse platform.

Finance · Inventory · Multi-client

02 / 3PL billing engine

Every charge accounted for.

Automated per-pallet, per-transaction, per-SKU and per-inbound charges, with month-end invoicing.

Contract billing · Automated invoicing

03 / Flutter warehouse app

Built for the warehouse floor.

RF and barcode scanning, FEFO / FIFO picking, bin-to-bin put-away and offline-first sync.

RF scanning · FEFO / FIFO · Offline sync

04 / Customer portal

Visibility, without the calls.

Live stock, inbound and outbound activity and billing statements for B2B customers.

Live inventory · Self-service

05 / Carrier integration

One screen. Multiple carriers.

Rate shopping, AWB generation and tracking webhooks for DHL, FedEx, UPS and Aramex.

Shipping · Tracking · Rate shopping

06 / Cloud infrastructure

Continuity at the core.

Multi-AZ PostgreSQL on AWS, automated disaster recovery and an enterprise uptime SLA.

AWS · PostgreSQL · Disaster recovery

04 / DELIVERY

A clear path.
A controlled rollout.

From discovery to hypercare, the engagement was built around real warehouse workflows.

  1. 01

    Discover

    Map inbound, put-away, picking, outbound and billing across centres and client contracts.

  2. 02

    Design

    Define one ERP + WMS architecture, automated 3PL billing and offline-first picking.

  3. 03

    Build

    Configure ALA ERP and connect the WMS, billing engine, Flutter app, portal and carriers.

  4. 04

    Test

    Validate real stock, multi-client billing and edge cases with the warehouse team.

  5. 05

    Go live

    Migrate data, cut over centre by centre, train teams and provide hypercare.

THE TECHNOLOGY BEHIND IT

ERPALA ERP · Custom WMS · 3PL billing

BackendJava · PostgreSQL logic

MobileFlutter · RF / barcode · Offline sync

CloudAWS · Multi-AZ PostgreSQL · Automated DR

IntegrationsDHL · FedEx · UPS · Aramex

05 / RESULTS & IMPACT

Less friction.
More forward motion.

Every fulfilment centre now runs on one platform, with measurable gains across finance and operations.

14 → 2days to close the month
3×billing volume, zero disputes
99.95%uptime SLA
~9 monthsproject payback period
BEFOREAFTER

Four separate legacy systems

One unified ERP + WMS

No real-time customer view

Live stock for every B2B client

Spreadsheets and billing disputes

Automated billing, zero disputes

Paper-based warehouse processes

RF / barcode-led, paperless picking

Month-end close of up to 14 days

Month-end close in 2 days

06 / THE HANDOVER

Built. Connected.
Ready to run.

Technology, knowledge and support for the team taking it forward.

  • 01Unified ALA ERP
  • 02Custom WMS extension
  • 03Automated 3PL billing engine
  • 04Flutter warehouse picking app
  • 05Real-time B2B customer portal
  • 06Multi-carrier integration
  • 07Multi-AZ cloud & disaster recovery
  • 08Data migration, training & hypercare

YOUR NEXT CHAPTER STARTS HERE

Your challenge.
Our next conversation.

Tell us what’s holding your operations back.
Let’s explore what a connected platform could change.

Start your project ↗