On-Call DBA
Expert help when you need it.
DBA Support
Expert DBA support, whenever you need it
Get experienced database administrators on tap — onshore and offshore — for flexible, around-the-clock support that keeps your databases healthy without the cost of a full in-house team.
25+Years of IT Experience
CertifiedExpert Team
PMP-LedProject Governance
GlobalRemote & On-Site Delivery
What we do
Flexible DBA support
From ad-hoc help to fully managed, around-the-clock DBA cover.
DBA Expertise on Demand
Whether you need occasional help, a safety net or full 24/7 cover, our onshore and offshore DBAs keep your databases running — flexibly and cost-effectively.
DBA Support Services
24/7 Cover
Round-the-clock support options.
Proactive Care
Monitoring, patching and backups.
Tuning & Fixes
Performance and issue resolution.
Team Augmentation
Extend your in-house DBA team.
Coverage
What our DBAs cover
Full database administration across your platforms.
Oracle
SQL Server
MySQL
PostgreSQL
Cloud DBs
Monitoring
Backups
Security
Tuning
24/7
Decision support
In-house only vs DBA support
See what flexible DBA support adds to your team.
Consideration
In-House Only
With DBA Support
Cover
Office hours
Up to 24/7
Cost
Fixed salaries
Flexible, pay-as-you-need
Skills
Limited bandwidth
Broad expertise on tap
Risk
Single point
Backed-up team
Best fit when
Large DBA team
Lean or stretched team
DBA support gives you senior expertise and cover without full-time cost.
How we work
How we deliver
A clear, proven path from the first conversation to a result you can rely on.
1
Discover
We learn your goals, systems and constraints.
2
Design
We shape the right approach and a clear plan.
3
Build
We do the work to a high, documented standard.
4
Test
We validate that it works and is reliable.
5
Deliver
We launch, hand over and stay on to support.
What you receive
DBA cover you can rely on
Clear SLAs, proactive care and a record of database health.
Support Model & SLAsAgreed cover and response times.
Onboarding & DocsYour databases documented.
Monitoring SetupProactive alerts in place.
Backup & PatchingRoutine care handled.
Issue & Tuning LogWhat was fixed and improved.
Service ReviewsRegular health and SLA reviews.
The payoff
What changes for your team
Senior DBA cover, lower cost and fewer late-night calls.
Covered
Always Covered
Help available when you need it.
Cost-smart
Lower Cost
Senior skills without full-time pay.
Reliable
Healthy Databases
Proactive care keeps them up.
Backed-up
No Single Point
A team, not one person.
Ways to engage
Flexible engagement models
Choose the level of support that fits your stage, timeline and budget.
Assess
Assessment
A focused review with clear findings and a costed plan.
- Defined scope
- Clear findings
- Costed plan
Recommended
Managed Project
End-to-end delivery to a fixed scope and timeline.
- Fixed scope
- Milestones
- Full delivery
Ongoing
Support Retainer
On-call expertise to support and improve over time.
- Flexible hours
- Priority access
- Improvements
Hands-on
Embedded Expert
A specialist working inside your team.
- Dedicated expert
- Skills transfer
- Day-to-day guidance
FAQ
DBA support — common questions
What does DBA support include?
Monitoring, patching, backups, tuning, issue resolution and routine administration — flexibly.
Is 24/7 support available?
Yes. We offer cover from occasional help to full around-the-clock support.
Onshore or offshore?
Both. We blend onshore and offshore for the right balance of cost and coverage.
Can you support our in-house team?
Yes. We augment your team, providing cover and extra expertise.
Which databases do you cover?
Oracle, SQL Server, MySQL and PostgreSQL, on-premise and cloud.